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Your Questions
How can I book a flight on Eligasht?
You can either book flights online or call us on 02039816111. Our sales representatives will check and compare all available options based on your request. With Eligasht you can book flights from Turkish, Qatar, Emirates, Iran Air and all other airlines.
What are the advantages of making hotel reservations via Eligasht?
You can advantage from great prices by making your reservations via our website. We offer different range of holiday packages for every budgets. Just click on Flight + Hotel section on Eligasht website to find all available flights and hotels.
Do I need to take a printed ticket to the airport?
No. There is no need to print the online ticket. You can complete the check-in procedure by online ticket number, booking code and your ID.
Where can I find the latest updates related to Covid-19?
Always double-check travel and testing requirements to and from your chosen destination before you leave for the airport. If you have not been fully vaccinated, you should continue to follow the entry requirements of the country you are travelling to, such as proof of a negative COVID-19 test on arrival. You should carefully research the requirements of your destination country before travelling.
Can I access my checked in baggage during a connecting flight?
No! There is no way to access your checked luggage during connecting flights.
How much is free baggage allowance?
Your baggage allowances may vary according to your route and cabin class. Your complimentary checked baggage allowance is printed on your ticket. For instance, Turkish airline offers 10kg baggage allowance for infants, however each Airline has its specific rules and policy on luggage allowance.
What is cabin baggage?
Cabin baggage is carried free of charge in the passenger cabin, and is under the responsibility of the passenger. In Economy Class, usually you can bring a single carry-on that must have dimensions of no more than 23x40x55 cm and a maximum weight of 8 kg.
How can I check visa requirements for the country I am visiting?
We recommend that when you are making your travel plans, check the current visa requirements on the website of the Ministry of Foreign Affairs as visa requirements for different countries change from time to time.
Can I come to Eligasht office to book and pay for my reservation?
Yes. You are most welcome to our office during our business hours, Monday to Friday 9 to 5pm.
Do I need to pay to change my booking?
Depending on the original ticket fare rules, you may be charged a fee when changing your booking. In addition, you may need to pay any fare difference.
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