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Hotel Don Luis

5
2412
4
2187
3
546
2
128
1
25

Avenida General 12, 28042 Madrid

Good
7.7
3,296 Users have commented
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Hotel Don Luis

Hotel Don Luis Profile

Location : The hotel is 5 minutes by car from Madrid Barajas Airport and 3 km from the IFEMA Convention Centre. Barajas metro station is an 8-minute walk from the hotel and the train to the airport takes 10 minutes. The bus takes 5 minutes to the airport.

Facilities : The hotel has 19 single rooms and 19 double rooms, which are located on 4 storeys and are reachable by lift. Check-in and check-out are possible at any time at the 24-hour reception desk. A cloakroom, a safe, a conference room and a business centre are available. Wireless internet access allows guests to stay connected while on holiday. Guests arriving by car can park their vehicles in the car park.

Rooms : Rooms are equipped with air conditioning and individually adjustable heating. A safe and a minibar are also available. Guests will also find a mini fridge included among the standard features. Equipped with a direct dial telephone, a TV and WiFi (for a fee), the rooms provide many ways for guests to stay connected and entertained. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer.

Meals : A breakfast room, a café and a bar are available to guests. Bed and breakfast is offered as a catering option. A continental breakfast guarantees a great start to the day.

Payment : The following credit cards are accepted: American Express, VISA and MasterCard.

Location
9.1

Excellent environment.

Excellent restaurants.

Wonderful city.

Breakfast
8.3

Breakfast is amazing, lots of.

Stunning breakfast.

Breakfast is excellent.

Swimming pool
8

Huge outdoor pool.

Including swimming pool.

Big swiming pool.

Facilities
7.9

Facility superb.

Wonderful garden.

Cozy decoration.

Services
7.8

Superb check-in service.

Staff are wonderful.

Outstanding customer service.

Room
7.5

Breathtaking balcony.

Superb views.

Delightful view.

Comfort
6.9

Bed size very small.

Surrounding area noisy.

Toilets were small.

Environment
4

Building is old.

Kind of old buildings.

Loud music.

Excellent environment ...
Excellent restaurants
Wonderful city
Show more information
8
/ Excellent
Sights
8.6
/
Very Good
Eating
6.5
/
Ordinary
Shopping
6.2
/
Ordinary
NightLife

Locations close to the Hotel Don Luis

time distance
Public transport
metro station Barajas
4 Minute
metro station Aeropuerto T1 T2 T3
6 Minute

Location

(Score generally  6.2 Ordinary based on 33,984 comments from people and travelers )
Good to know
  • Parking is rare
  • Beds need improvement
  • Breakfast can be improved
  • Hotel buildings could use some improvement
  • Good restaurants & bars in the area
  • Friendly service
  • Great location
  • Fantastic service
  • Rooms need regular maintenance
  • Wifi quality could be improved
  • Complaints about WiFi
  • Food could be better
Strengths article
Location
8.4

Excellent fruit shop.

Organised taxi.

Location exceeded our expectations.

Service
8.2

Excellent staff.

Helpful staffs.

Night staff welcomed.

Cleanliness
5.1

Clean bedroom.

Smelly sheets.

Dirty carpet in room.

Room
4.2

Were charged for two rooms.

Carpet threadbare.

Smelly sheets.

Comfort
3.8

Noisy spring mattress.

Thin blankets.

Terrible noise insulation.

Vibe
2.6

Very small lobby.

Just old furnishing.

Decoration is old.

WiFi
1.7

No Wi-Fi in the room.

No internet in the rooms.

Wi-Fi doesn’t work.

Breakfast
1.5

Not have breakfast.

There's no option for breakfast.

Not having breakfast in the hotel.

Amenities
3.4

Very small lobby.

Decoration is old.

Minimal ramp.

Food
3.1

No restaurant inside.

Restaurant closed.

Lack of food facilities.

Excellent fruit shop
Organised taxi
Location exceeded our expectations
Excellent staff
Helpful staffs
Night staff welcomed
Clean bedroom
Smelly sheets
Good to know
  • Parking is rare
  • Beds need improvement
  • Breakfast can be improved
  • Hotel buildings could use some improvement
  • Good restaurants & bars in the area
  • Friendly service
  • Great location
  • Fantastic service
  • Parking is rare
  • Hotel buildings could use some improvement
  • Good restaurants & bars in the area
  • Breakfast can be improved
  • Rooms need regular maintenance
  • Wifi quality could be improved
  • Complaints about WiFi
  • Food could be better
Strengths article
Location
8.4

Excellent fruit shop.

Organised taxi.

Location exceeded our expectations.

Service
8.2

Excellent staff.

Helpful staffs.

Night staff welcomed.

Cleanliness
5.1

Clean bedroom.

Smelly sheets.

Dirty carpet in room.

Room
4.2

Were charged for two rooms.

Carpet threadbare.

Smelly sheets.

Comfort
3.8

Noisy spring mattress.

Thin blankets.

Terrible noise insulation.

Vibe
2.6

Very small lobby.

Just old furnishing.

Decoration is old.

WiFi
1.7

No Wi-Fi in the room.

No internet in the rooms.

Wi-Fi doesn’t work.

Breakfast
1.5

Not have breakfast.

There's no option for breakfast.

Not having breakfast in the hotel.

Excellent fruit shop
Organised taxi
Location exceeded our expectations
Excellent staff
Helpful staffs
Night staff welcomed
Clean bedroom
Smelly sheets
Good to know
  • Parking is rare
  • Beds need improvement
  • Breakfast can be improved
  • Hotel buildings could use some improvement
  • Good restaurants & bars in the area
  • Friendly service
  • Great location
  • Fantastic service
  • Parking is rare
  • Hotel buildings could use some improvement
  • Good restaurants & bars in the area
  • Breakfast can be improved
  • Rooms need regular maintenance
  • Wifi quality could be improved
  • Complaints about WiFi
  • Food could be better
Strengths article
Location
8.8

Excellent fruit shop.

Organised taxi.

Location exceeded our expectations.

Service
7.4

Excellent staff.

Helpful staffs.

Night staff welcomed.

Cleanliness
4.6

Smelly sheets.

Dirty carpet in room.

Filthy beds.

Room
4.5

Were charged for two rooms.

Carpet threadbare.

Smelly sheets.

Amenities
3.4

Very small lobby.

Decoration is old.

Minimal ramp.

Food
3.1

No restaurant inside.

Restaurant closed.

Lack of food facilities.

Vibe
2.6

Very small lobby.

Just old furnishing.

Decoration is old.

Breakfast
1.3

Not have breakfast.

There's no option for breakfast.

Not having breakfast in the hotel.

WiFi
1

No Wi-Fi in the room.

No internet in the rooms.

Wi-Fi doesn’t work.

Excellent fruit shop
Organised taxi
Location exceeded our expectations
Excellent staff
Helpful staffs
Night staff welcomed
Smelly sheets
Dirty carpet in room
Good to know
  • Parking is rare
  • Beds need improvement
  • Breakfast can be improved
  • Hotel buildings could use some improvement
  • Good restaurants & bars in the area
  • Friendly service
  • Great location
  • Fantastic service
  • Parking is rare
  • Hotel buildings could use some improvement
  • Good restaurants & bars in the area
  • Breakfast can be improved
  • Rooms need regular maintenance
  • Wifi quality could be improved
  • Complaints about WiFi
  • Food could be better
Strengths article
Location
9.3

Excellent fruit shop.

Organised taxi.

Location exceeded our expectations.

Room
4.3

Were charged for two rooms.

Carpet threadbare.

Smelly sheets.

WiFi
1

No Wi-Fi in the room.

No internet in the rooms.

Wi-Fi doesn’t work.

Excellent fruit shop
Organised taxi
Location exceeded our expectations
Were charged for two rooms
Carpet threadbare
Smelly sheets
No Wi-Fi in the room
No internet in the rooms
Good to know
  • Parking is rare
  • Beds need improvement
  • Breakfast can be improved
  • Hotel buildings could use some improvement
  • Good restaurants & bars in the area
  • Friendly service
  • Great location
  • Fantastic service
  • Parking is rare
  • Hotel buildings could use some improvement
  • Good restaurants & bars in the area
  • Breakfast can be improved
  • Rooms need regular maintenance
  • Wifi quality could be improved
  • Complaints about WiFi
  • Food could be better
Strengths article
Location
9.1

Excellent fruit shop.

Organised taxi.

Location exceeded our expectations.

Service
8.7

Excellent staff.

Helpful staffs.

Night staff welcomed.

Room
4.9

Were charged for two rooms.

Carpet threadbare.

Smelly sheets.

Cleanliness
4.9

Smelly sheets.

Dirty carpet in room.

Filthy beds.

Vibe
2.3

Very small lobby.

Just old furnishing.

Decoration is old.

WiFi
1.3

No Wi-Fi in the room.

No internet in the rooms.

Wi-Fi doesn’t work.

Excellent fruit shop
Organised taxi
Location exceeded our expectations
Excellent staff
Helpful staffs
Night staff welcomed
Were charged for two rooms
Carpet threadbare

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Don Luis
...
Depart
...
Return
Couple 37%
Family 28%
Business trip 5%
Solo trip 30%

Useful information about the hotel

  • Checkin : 2 PM
  • Checkout : 12 AM
  • Year Hotel Built :
  • Year Hotel Last Renovated :
)