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Hotel Petit Palace Embassy Serrano

5
1503
4
550
3
121
2
49
1
21
First Hotels
Excellent
9
2,286 Reviews
TrustYou
  • Laundryservice
  • Minibar
  • Breakfast buffet
  • Golf

InformationHotel Petit Palace Embassy Serrano

Good to know
  • Great shopping
  • Wonderful sightseeing
  • Bathroom needs cleaning
  • Furniture needs more attention
  • Beautiful architecture
  • High priced breakfast
  • Shower can be a problem
  • Stylish hotel
  • New rooms
  • Modern Hotel
  • Friendly service
  • Great reception
  • Dining experience could be nicer
  • Awesome vibe
  • Professional service
  • Tasty breakfast
Strengths article
Location
9.8

Hotel is located very centrally in a beautiful area of the city.

Lovely city of Madrid.

Great restaurants.

Service
8.9

Cleaning lady did a wonderful job.

Staff is wonderful.

Warm welcome.

Breakfast
7.5

Fresh and delicious breakfast.

Breakfast and bar well equipped.

Free breakfast.

Room
6.8

No curtains.

Plugs destroyed.

Thin sheet.

Cleanliness
5.4

Hallways were messy.

Clean rooms.

Clean bathroom.

Value
5.5

Cheap feeling.

Free water bottles.

Overall hotel experience was not worth the price.

Comfort
6.4

Best mattress during our stay.

Pillows were a little lumpy and ripped.

AC easy.

"Hotel is located very centrally in a beautiful area of the city"
"Lovely city of Madrid"
"Great restaurants"
"Cleaning lady did a wonderful job"
"Staff is wonderful"
"Warm welcome"
"Fresh and delicious breakfast"
"Breakfast and bar well equipped"
Good to know
  • Great shopping
  • Wonderful sightseeing
  • Bathroom needs cleaning
  • Furniture needs more attention
  • Beautiful architecture
  • High priced breakfast
  • Shower can be a problem
  • Stylish hotel
  • New rooms
  • Modern Hotel
  • Friendly service
  • Great reception
  • Dining experience could be nicer
  • Awesome vibe
  • Professional service
  • Tasty breakfast
Strengths article
Location
9.8

Hotel is located very centrally in a beautiful area of the city.

Lovely city of Madrid.

Great restaurants.

Service
8.9

Cleaning lady did a wonderful job.

Staff is wonderful.

Warm welcome.

Breakfast
7.5

Fresh and delicious breakfast.

Breakfast and bar well equipped.

Free breakfast.

Room
6.8

No curtains.

Plugs destroyed.

Thin sheet.

Cleanliness
5.4

Hallways were messy.

Clean rooms.

Clean bathroom.

"Hotel is located very centrally in a beautiful area of the city"
"Lovely city of Madrid"
"Great restaurants"
"Cleaning lady did a wonderful job"
"Staff is wonderful"
"Warm welcome"
"Fresh and delicious breakfast"
"Breakfast and bar well equipped"
Good to know
  • Great shopping
  • Wonderful sightseeing
  • Bathroom needs cleaning
  • Furniture needs more attention
  • Beautiful architecture
  • High priced breakfast
  • Shower can be a problem
  • Stylish hotel
  • New rooms
  • Modern Hotel
  • Friendly service
  • Great reception
  • Dining experience could be nicer
  • Awesome vibe
  • Professional service
  • Tasty breakfast
Strengths article
Location
9.8

Hotel is located very centrally in a beautiful area of the city.

Lovely city of Madrid.

Great restaurants.

Service
8.5

Cleaning lady did a wonderful job.

Staff is wonderful.

Warm welcome.

Breakfast
8.2

Fresh and delicious breakfast.

Breakfast and bar well equipped.

Free breakfast.

Room
7.1

AC easy.

Excellent view.

Bed spacious.

Cleanliness
5.7

Hallways were messy.

Clean rooms.

Clean bathroom.

Value
5.5

Cheap feeling.

Free water bottles.

Overall hotel experience was not worth the price.

"Hotel is located very centrally in a beautiful area of the city"
"Lovely city of Madrid"
"Great restaurants"
"Cleaning lady did a wonderful job"
"Staff is wonderful"
"Warm welcome"
"Fresh and delicious breakfast"
"Breakfast and bar well equipped"
Good to know
  • Great shopping
  • Wonderful sightseeing
  • Bathroom needs cleaning
  • Furniture needs more attention
  • Beautiful architecture
  • High priced breakfast
  • Shower can be a problem
  • Stylish hotel
  • New rooms
  • Modern Hotel
  • Friendly service
  • Great reception
  • Dining experience could be nicer
  • Awesome vibe
  • Professional service
  • Tasty breakfast
Strengths article
Location
9.6

Hotel is located very centrally in a beautiful area of the city.

Lovely city of Madrid.

Great restaurants.

Service
8.4

Cleaning lady did a wonderful job.

Staff is wonderful.

Warm welcome.

Breakfast
8

Fresh and delicious breakfast.

Breakfast and bar well equipped.

Free breakfast.

Room
6.4

Plugs destroyed.

Thin sheet.

AC easy.

Cleanliness
5.1

Hallways were messy.

Clean rooms.

Clean bathroom.

"Hotel is located very centrally in a beautiful area of the city"
"Lovely city of Madrid"
"Great restaurants"
"Cleaning lady did a wonderful job"
"Staff is wonderful"
"Warm welcome"
"Fresh and delicious breakfast"
"Breakfast and bar well equipped"
Good to know
  • Great shopping
  • Wonderful sightseeing
  • Bathroom needs cleaning
  • Furniture needs more attention
  • Beautiful architecture
  • High priced breakfast
  • Shower can be a problem
  • Stylish hotel
  • New rooms
  • Modern Hotel
  • Friendly service
  • Great reception
  • Dining experience could be nicer
  • Awesome vibe
  • Professional service
  • Tasty breakfast
Strengths article
Location
9.8

Hotel is located very centrally in a beautiful area of the city.

Lovely city of Madrid.

Great restaurants.

Service
8.1

Cleaning lady did a wonderful job.

Staff is wonderful.

Warm welcome.

Comfort
6.4

Best mattress during our stay.

Pillows were a little lumpy and ripped.

AC easy.

Room
6.2

Plugs destroyed.

Pillows were a little lumpy and ripped.

AC easy.

"Hotel is located very centrally in a beautiful area of the city"
"Lovely city of Madrid"
"Great restaurants"
"Cleaning lady did a wonderful job"
"Staff is wonderful"
"Warm welcome"
"Best mattress during our stay"
"Pillows were a little lumpy and ripped"
Hotel location score Based on 9.2 Excellent interactions by locals and travellers
9.4
Excellent
Sights
9.3
Excellent
Eating
9.8
Excellent
Shopping
8.3
Very Good
Night life
Around the hotel
time distance
Mercado de la Paz
2 Minute
Platea Madrid
2 Minute
Hard Rock Cafe Madrid
2 Minute
Plaza de Colón
4 Minute
Biblioteca Nacional de España
5 Minute
Le Cabrera
8 Minute
Ramses Life & Food
9 Minute
Plaza de Cibeles
10 Minute
Mercado de San Antón
12 Minute
Círculo de Bellas Artes
15 Minute
Bodega de la Ardosa
15 Minute
Tandoori Station
17 Minute
Museo Thyssen Bornemisza
17 Minute
Casino de Madrid
18 Minute
Real Academia de Bellas Artes de San Fernando
19 Minute
Public transport
metro station Serrano
2 Minute
metro station Colón
3 Minute
metro station Rubén Darío
5 Minute
metro station Velázquez
5 Minute
metro station Alonso Martínez
6 Minute
metro station Núñez de Balboa
6 Minute
metro station Príncipe de Vergara
7 Minute
metro station Retiro
7 Minute
metro station Chueca
8 Minute
metro station Tribunal
9 Minute
metro station Lista
9 Minute

Facilities Hotel Petit Palace Embassy Serrano

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Petit Palace Embassy Serrano
Couple 37%
Family 34%
Business 23%
Solo 6%

Useful information about the Hotel

  • Checkin : 2 PM
  • Checkout : 12 AM
  • Year Hotel Built : 1950
  • Year Hotel Last Renovated : 2005